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Candle Care Tips & Hints

The First Burn is the Most Important

Soy Candle Tips

On your first burn, allow the wax to melts all the way to the edges of the jar. This will stop your candle from tunnelling and help promote an even burn for the duration of your candle's life.


Avoid Sunlight and Hot Temperatures

Candle waxes and fragrances are sensitive to both temperature and light. Always store your candles in a cool, dry place away from direct sunlight to help protect them.


Keep The Wick Trimmed

Make sure that your wick is always kept to 5mm long at all times. We recommend trimming the wick every 3 hours of burn time. Before trimming, always extinguish the flame and let the candle cool down.


Don't Burn To The Bottom Of The Jar

Always monitor the amount of remaining wax in a candle container. Once the wax falls below 1.5 centimetres, discontinue use. The container can heat up when the flame nears the base, which may cause the jar to break and cause heat damage to the surrounding surfaces.


Extinguishing The Flame Safely

Try to always use a proper candle snuffer to extinguish your candles as this will prevent the wick from moving and wax from spilling. This will also assist in maximising the burn times.


Maximising your Scent Throw

In order to maximise fragrance scent throw in a room, keep doors and windows closed and burn for 30 minutes. Opening windows and doors will help the scent to disperse. 



Candles are meant to be enjoyed, but it is important that you follow some commonsense safety rules when burning them;

  • Never leave a burning candle unattended. Extinguish all candles when you leave a room or before going to sleep.
  • Follow the 2-foot rule - don't place a burning candle within two feet of clothing, books, curtains or anything flammable.
  • Keep lit candles away from draughts, ceiling fans and any air currents. 
  • Trim the wick to 5mm each time the candle is lit. This helps prevent the flame from getting too large.
  • Keep candles out of reach of children and pets.
  • Place candle holders on a stable, heat-resistant surface that is sturdy and large enough to catch any melted wax.
  • Always read and follow manufacturers' directions for use and safety, and extinguish a candle if the flame gets too close to the candle holder or container.
  • Place burning candles at least 10cm apart from one another.
  • A burning candle should not be used as a nightlight.
  • A candle should not be burned for more than four hours at a time.
  • Do not burn the candle if the container is cracked, chipped, scratched or damaged in any way.
  • If the candle is burning correctly, it should be constant (not flickering), teardrop shaped and upright.


To make caring for your candle even easier, check out our Candle Care Kits HERE.

Candle Care Kit